HR may say they understand 70-20-10,
but the 10 still commands 80% of their budget.
but the 10 still commands 80% of their budget.
So I spent a large amount of time this week helping a new large client think about developing leaders. They used the McCall, Eichinger, & Lombardo model as a prism to re-think the capabilities an HR organization needs to support world-class leadership development.
Luckily, I was able to connect with Charles Jennings from the UK. Here is his current depiction of the model:
I cannot help but think:
Doesn't this also apply to CM?
As you watch the following clip, substitute "Change Management" where he uses "Training" or "Learning."
As applied to Training & Development, here is how Jennings applied this thinking at Reuters some years ago. (click to enlarge)
I'd be lying if I didn't say I'm a bit concerned at how CM has become a commodity in many organizations. Large providers now sell CM Training, and organizations use their Training budgets to buy Change Management.
If I think about it from the "inside" perspective, I would say that Training & Development + Performance Management = Strategic HR. The challenge is to structure that part of HR, not by top-down function (Education or Talent Management in a separate box than OE consulting or Performance Management consulting), but by a bottom-up view. Leaders do not think, "well, I need to learn to be a change leader separate from applying that learning and converting it into performance." It is all one integrated subject from the leader's point of view.
After all, Change Management is a core competency of the leader of the future. Leaders can't afford to learn (and forget) it in a training room. We need to help them learn and apply change management skills on the job.
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